
Verification should connect the legal account holder to the profile and payment route. Organise each document by purpose so a reviewer can identify the missing field without receiving an oversized or duplicated bundle.
Compare legal name, birth date, phone and residential address with current identity documents. A nickname, old address or transposed date can trigger a manual review even when the photograph is clear.
Ask how to correct genuine profile data before uploading altered images.
Show all document edges, readable text, issuer and relevant issue or expiry dates. Proof of address should fall inside the period named by the current verification instructions and show both the person and issuer.
Avoid screenshots that crop away the URL, issuer or statement date needed to establish authenticity.
Provide card, bank or wallet ownership evidence only in the masked format requested by the secure process. A transaction record may prove a crypto route without exposing the wallet's control credentials.
Never provide a CVV, PIN, password, seed phrase, private key or one-time authentication code.
Record the upload time, document category, file name and displayed status. If an item is rejected, replace that item once and reference the stated reason rather than emailing the same bundle repeatedly.
Keep the verification confirmation alongside the withdrawal ID until the payment is delivered.